The Challenge

A rental business needs more than a standard online checkout. Each booking affects when an item is available, and every return is part of preparing it for the next customer.

Vestido needed to help customers find suitable pieces and book them for an occasion. Customers who wanted to try items first also needed a way to arrange a studio fitting.

The team had to manage garment availability, appointments, rental schedules, and returns alongside walk-in customers. Retail purchases added another requirement, since an item being sold follows a different process from one being rented.

What We Worked On

From browsing to booking
Customers can browse Vestido’s collection and book a piece for their occasion. The rental booking process connects their chosen dates with garment availability, helping the team manage the schedule behind each booking.

For customers who want to try pieces first, studio fittings can be booked through the store. They can arrange an appointment with Vestido’s stylists before deciding on a rental.

Running the rental business
Rental schedules, inventory tracking, and return management were brought together so staff can follow each garment through its rental cycle. The team can manage availability around bookings and returns, alongside the appointments taking place at the studio.

Shopify POS helps staff handle walk-in rentals and purchases within the same Shopify setup used for online orders. This allows the studio to serve customers in person while keeping stock and garment availability connected with online activity.

Selected dresses and accessories are also available to buy. The store accommodates both purchases and rentals, including the different inventory requirements of items customers keep and garments they return.

What Changed

Vestido has its own online store where customers can explore the collection, book fittings, arrange rentals, and purchase selected items.

Staff can manage bookings, inventory, availability, and returns while serving online and walk-in customers through Shopify.

Why It Matters

A rental continues beyond the initial order. The garment has to be available for the customer’s dates, returned, and prepared for its next booking.

Vestido’s store supports that cycle alongside fittings and studio sales. The team can manage the online store and in-person service as parts of one operation, giving customers different ways to find and rent a piece.

Enter Vestido’s Closet →